Responsible Gaming

Play for Entertainment, Not Income

Online pokies should be enjoyed as entertainment only. Gambling should never be considered a way to make money or solve financial problems. The odds are always in favor of the house, and losses are an expected part of the experience. Only gamble with money you can afford to lose, and set a budget before you play.

Age Verification

Online gambling in New Zealand is restricted to individuals aged 18 years and older. It is your responsibility to ensure you meet the legal age requirement. MosMetal.co.nz does not permit access to minors, and we take this requirement seriously.

If you are under 18, please do not use this website or engage in any gambling activities.

Warning Signs of Problem Gambling

If you notice any of the following warning signs, you may be developing a gambling problem:

• Chasing losses by gambling more to recover lost money
• Gambling with money needed for essential expenses (rent, food, bills)
• Hiding gambling activity from family, friends, or partners
• Gambling for longer periods or with larger amounts than intended
• Feeling anxious or irritable when trying to reduce or stop gambling
• Borrowing money to fund gambling activities
• Neglecting work, study, or personal relationships due to gambling
• Lying about the extent of your gambling
• Using gambling as a way to escape problems or negative emotions
• Failed attempts to control or cut back on gambling

If you recognize any of these signs, please reach out for support immediately.

Self-Help Tools & Features

Many online casinos and gambling platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a session or period
• Session Limits: Set a time limit for each gambling session
• Reality Checks: Receive periodic reminders about how long you've been gambling
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for a set period
• Account Closure: Permanently close your account if needed

Use these tools proactively to manage your gambling habits and stay in control.

Support Organizations in New Zealand & Beyond

If you are struggling with problem gambling, confidential help is available from:

New Zealand

• Problem Gambling Foundation (NZ) – Free counselling and support for problem gambling in New Zealand
  Phone: 0800 664 262
  Website: www.problemgambling.nz
• Gambling Helpline (NZ) – Free 24/7 helpline
  Phone: 0800 654 655
• Samaritans NZ – Emotional support and crisis intervention
  Phone: 1800 726 666
  Website: www.samaritans.org.nz

International Resources

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK Self-Exclusion) – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (USA) – www.ncpgambling.org

If You Need Help

Don't struggle alone. If you or someone you know is experiencing problems related to gambling, please reach out for help today. Support is confidential, free, and available 24/7 in New Zealand.

Contact the Problem Gambling Foundation at 0800 664 262 or visit www.problemgambling.nz for immediate assistance.

Your wellbeing is important. Help is just a call away.

Our Commitment

MosMetal.co.nz is committed to promoting responsible gambling practices. We encourage all players to gamble responsibly and within their means. If you have concerns about your gambling, please use the resources and support organizations listed above.